Did a workman come to your home and you are unhappywith their work, but not sure what to do about it?

Just off the presses, the 30th edition of the Consumer Action Handbook from the General Service Administration's Office of Citizen Services and Communication is chock-full of goodies for aggravated citizens who don't know how or where to complain.
The free guide, available at www.consumeraction.gov or by calling (888) 878-3256, has a section with tips on how to be a savvy consumer, another section with a list of public resources and contact information, and a third that contains an expanded list of information for corporate offices, consumer groups, trade groups and government agencies.

Feel free to call me for a referral of someone used by one of our clients or a Sotheby's agent anytime.!